Welcome to CYNTHI Clothing Shop! These Terms and Conditions outline the rules and regulations for using our website (cynthiclothing.com) and purchasing our contemporary fashion products.

By accessing our website and making purchases, you agree to these terms. Please read them carefully before placing an order.

1. Website Use

1.1 Eligibility

You must be at least 18 years old or have parental consent to use our website and make purchases.

1.2 Account Responsibility

When creating an account, you agree to provide accurate information and keep your login credentials secure. You are responsible for all activities under your account.

1.3 Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the website’s functionality
• Use automated systems to extract data

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in displaying our contemporary fashion items (including Activewear, Denim, Dresses, Intimates + Lounge, Pants, and Tops), but colors may vary slightly due to screen settings.

2.2 Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Pricing

Prices are in USD and subject to change. We verify prices during order processing—if an error occurs, we’ll contact you before processing.

3. Orders and Payments

3.1 Order Process

Placing an item in your cart doesn’t reserve it. Orders are only confirmed when we send an order confirmation email.

3.2 Payment Methods

We accept: Visa, MasterCard, JCB, and PayPal. You represent that you have authorization to use your payment method.

3.3 Sales Tax

Applicable sales tax will be added to your order total based on shipping destination.

3.4 Order Cancellation

You may cancel unshipped orders by emailing [email protected]. We cannot cancel orders once shipped.

4. Shipping and Delivery

4.1 Shipping Areas

We ship worldwide except to parts of Asia and remote areas. See our Shipping Policy for details.

4.2 Processing Time

Orders are processed within 1-2 business days. Delivery times vary by shipping method:

• Standard Shipping ($12.95): 10-15 business days via DHL/FedEx
• Free Shipping (orders over $50): 15-25 business days via EMS

4.3 Delivery Issues

You’re responsible for providing accurate shipping information. We’re not liable for delays caused by customs, weather, or carrier issues.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

• Unworn, unwashed, and in original condition
• In original packaging with tags attached
• Accompanied by proof of purchase

Note: Intimate apparel (bras, underwear) cannot be returned for hygiene reasons unless defective.

5.2 Return Process

Email [email protected] within 15 days to initiate returns. You’re responsible for return shipping costs unless the return results from our error.

5.3 Refunds

Refunds are issued to the original payment method within 7-10 business days after we receive your return. Original shipping fees and international duties/taxes are non-refundable.

5.4 Exchanges

Follow the return process and specify your desired exchange item. Additional shipping charges may apply.

6. Intellectual Property

All content on our website (logos, designs, text, images) is our property or licensed to us and protected by copyright laws. You may not use our intellectual property without written permission.

7. Liability Limitations

7.1 Product Use

We’re not liable for any injuries or damages resulting from product use beyond their intended purpose.

7.2 Website Availability

We strive to keep our website available but aren’t liable for temporary unavailability due to technical issues.

7.3 Third-Party Links

We’re not responsible for content on websites linked from our site.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

9. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date.

10. Governing Law

These Terms are governed by the laws of the United States. Any disputes will be resolved in courts located in Hanover, US.

11. Contact Us

For questions about these Terms, please contact:

CYNTHI Clothing Shop
1403 Boulder Court
Hanover, US 21076
Email: [email protected]